APPLE

Parking

NERANG PARKING NOTE
PAYMENT:
1. Credit card payments: Please call 0421 186 666 (Nerang store). Note: A 1.5% surcharge applies.
2. Bank payments: Refer to the bank information provided at the end of the invoice.

SHIPPING TERMS
- After payment clears, shipping usually takes 2-6 business days.
- Items will be delivered to the front door/garage only.
- Delivery and installation service(if applicable) may not be provided if your property is difficult to access (e.g., stairs, narrow doorways).
- If you do not agree with these terms, we will offer you a full refund.
Byron Bay那邊月末週四免費送貨單 把2-6 business days那句改成:
After payment clears, the order will be delivered on the last Thursday of the month.

SLACKS CREEK PARKING NOTE
PAYMENT:
1. Credit card payments: Please call 0466 888 802 (Slacks Creek store). Note: A 1.5% surcharge applies.
2. Bank payments: Refer to the bank information provided at the end of the invoice.

SHIPPING TERMS
- After payment clears, shipping usually takes 2-6 business days.
- Items will be delivered to the front door/garage only.
- Delivery and installation service(if applicable) may not be provided if your property is difficult to access (e.g., stairs, narrow doorways).
- If you do not agree with these terms, we will offer you a full refund.

CABOOLTURE PARKING NOTE
PAYMENT:
1. Credit card payments: Please call 0448 727 830 (Caboolture store). Note: A 1.5% surcharge applies.
2. Bank payments: Refer to the bank information provided at the end of the invoice.

SHIPPING TERMS
- After payment clears, shipping usually takes 2-6 business days.
- Items will be delivered to the front door/garage only.
- Delivery and installation service(if applicable) may not be provided if your property is difficult to access (e.g., stairs, narrow doorways).
- If you do not agree with these terms, we will offer you a full refund.

WOODRIDGE PARKING NOTE
PAYMENT:
1. Credit card payments: Please call 0448 243 946 (Woodridge store).
2. Bank payments: Refer to the bank information provided at the end of the invoice.

SHIPPING TERMS
- After payment clears, shipping usually takes 2-6 business days.
- Items will be delivered to the front door/garage only.
- Delivery and installation service(if applicable) may not be provided if your property is difficult to access (e.g., stairs, narrow doorways).
- If you do not agree with these terms, we will offer you a full refund.

--------------------------------------------

- Due to the weight and size of the merchandise, assistance from an able-bodied person is required for unloading (occasionally).

--------------------------------------------

Gift Voucher Terms and Conditions

- The gift voucher cannot be refunded or returned.
- The gift voucher is valid to make purchases for one year after it is issued.
- Lost, damaged or stolen gift voucher are not replaced.

FB-Reply

Hi ,

Yes, this product is available at our Nerang store. You're more than welcome to visit us and take a look at the display units or pick up directly!

📍14 Hilldon Court, Nerang
🕒9am-5pm Mon-Fri / 9am-3pm Sat

回NSW區客人
Most shelving sizes are available. Is there a specific size you're looking for?

Our next free delivery date for NSW will be between XXX-XXX, covering Gold Coast to Lismore & Ballina.

要看要送?
Would you prefer to pick up from our warehouse, or would you like us to arrange delivery for you?
---- OR ----
Let me know if you're interested in visiting our store to view the display unit or if you would prefer us to deliver it to you.

要送?
Please provide your location if you require delivery, and I'll be happy to provide a shipping quote.
---- OR ----
While our shelving flat packs fits most medium-sized cars, if you require delivery, please provide your location and desired shelving size for a quick quote.

要什麼尺寸?
Which size are you interested in?

You can check the size sheet here, and please note that the pickup price will be 10% off our website price.
https://www.appleshelving.com.au/pages/product-catalog

三家店都有貨
Yes, this product is available at all 3 of our store locations. Feel free to visit any of these stores to take a look at the display units or pick up directly!
---- OR ----
It's in stock at our other two warehouses, located in Caboolture and Gold Coast, as well.

某貨缺貨
The XXX is currently out of stock, but we expect it to be restocked in 2-3 weeks. Would you like me to notify you as soon as it's available again?
如果要到貨通知
May I have either your contact number or email to send the restocked notification? (We don't send junk)

客人問為什麼FB location實際地點不一樣
We are located in XXX. The mention of XXX in the ad was to highlight that we offer free delivery service to this location. I apologise for any confusion caused.

You are welcome to visit our XXX store if you happen to pass by!

------- AT OTHET WAREHOUSES --------
Hi ,

Yes, this product is available at our Slacks Creek store. You're more than welcome to visit us and take a look at the display units or pick up directly!

📍6 Aranda St, Slacks Creek
🕒9am-5pm Mon-Fri / 9am-3pm Sat
---- OR ----
Hi ,

Yes, this product is available at our Caboolture store. You're more than welcome to visit us and take a look at the display units or pick up directly!

📍2/18-20 Lear Jet Dr, Caboolture
🕒9am-5pm Mon-Fri / 9am-3pm Sat
---- OR ----
Yes, this product is available at our Woodridge store. You're more than welcome to visit us and take a look at the display units or pick up directly!

📍149 North Rd, Woodridge 4114 QLD
(Please drive through the gate and then find Shop 6)
🕒9am-5pm Mon-Fri / 9am-3pm Sat

------- 地址電話 --------
You're welcome to visit the store that's located near your place.

⛪Apple Shelving - Nerang Store
📍14 Hilldon Court, Nerang 4211 QLD 
📞0421 186 666 / (07) 5627 4000

⛪Apple Shelving - Slacks Creek Store
📍6 Aranda St, Slacks Creek 4127 QLD
📞0466 888 802 

⛪Apple Shelving - Caboolture Store
📍2/18-20 Lear Jet Drive, Caboolture 4510 QLD 
📞0448 727 830 

🕒Trading hours:
9am-5pm Mon-Fri / 9am-3pm Sat

⛪WOODRIDGE STORE
📍149 North Rd, Woodridge 4114 QLD
(Please drive through the gate and then find Shop 6)
📞0448 243 946
💰Accept Card & Cash

Delivery Price

40km以內
We can deliver to your suburb at no additional cost as it falls within the 40km free delivery range from our XXX location.

40-80km $44 / 80-100km $88 / 100-150km $176
We offer a flat-rate delivery fee of $44 to your suburb, regardless of the number of units you wish to purchase.

幾百米開外要送TOLL
Your location is outside our delivery range. However, we can request a delivery quote from TOLL, the transportation company. Please note that shipping fees typically exceed $100 when shipped via TOLL.

問Slacks Creek 20km外報價
Your location is beyond our promotional delivery range, so the regular shelving price will apply. However, we can still offer free delivery to your area.
---- OR ----
To deliver to your location, there will be a $XX delivery fee, but you'll also receive a 10% discount on the regular shelving prices.

跟我們下單才免費送貨, 網站沒有
The free delivery promotion only applies to customers who place orders directly with us. Online orders are excluded.

What products are you interested in? I can send you an invoice(quote) with Free Delivery on it.

幫客人開有免運/自取九折的單
Please let me know what items you're interested in and I'll be happy to send you an invoice with the free delivery / 10% pickup discount promotion applied.

貨架高跟長的選擇
We offer shelving in various dimensions to suit your needs. Heights are available in 1.8m, 2m, and 2.4m, while widths come in 1.2m, 1.5m, and 2m options.

Ask For Infos

開Invoice萬用句
If you'd like to proceed with the order, may I please have the following information to send you an invoice(quote):

- Email
- Company Name (if applicable)
- Delivery Address
- Contact Number

Delivery will be processed within 2-6 business days after payment has been cleared.
You can pay by bank transfer or credit card payment over the phone (with a 1.5% surcharge).

<-如果發上面那句沒回
You're also welcome to visit our XXX store to take a look at the display unit first or pick up directly.

<-上面那句再沒回
Or you can place the order via our website:
https://www.appleshelving.com.au/

Invoice發了, 付款方式
Invoice sent! If you're ready to process the order, you have the following payment options: bank transfer, phone payment (with a 1.5% surcharge), or paying in-store. 

Typically take 2-6 business days to arrive at your location after the payment is cleared.

Feel free to let me know if you would like to make any changes to the invoice, such as adding an installation service, or if you have any questions.

幾號收到錢就送
This order can be delivered on XXX, with payment cleared at least one day in advance by 5pm.

下次送貨日期
Our next available delivery date will be XXX.

要不要直接來店買/取貨
Would you like to come directly to our warehouse for pickup? Our shelving comes in flat packs that can fit into most medium-sized cars with the back seats folded down.

送貨前一天會發通知
You can expect to receive an SMS one day before the delivery with the estimated arrival time.
---- OR ----
Thank you. We will notify you of the delivery date once we have finalised the delivery list. 
---- OR ----
Thank you. We will notify you of the estimated arrival time later today once we have finalised the delivery list.

送貨抵達前通知
Will call you one hour before delivery to ensure that someone is on site.

付款方式
We accept bank transfers, phone payments (which will include a 1.5% surcharge), and payments made in-store.

要買要送先收款
For delivery, we require payment to be cleared at least one day in advance by 5pm, as per our company policy.

Would you consider stopping by our XXX store to make the payment in person?

可以直接來店買
If you prefer, you're always welcome to drop by our stores and place your order in person.

PayID截圖
If you choose to pay using PayID, we would appreciate it if you could send us a screenshot of the transaction.

拒絕客人的Pay On Delivery
We understand that paying on delivery is more convenient for some customers, and we would be happy to provide you with our company's details if you would like to verify our legitimacy.

解釋PayID是一個可信的付款渠道
At the bottom of the invoice, there is a PayID payment option that uses the same digits as our ABN (Australian Business Number). The PayID account can only be registered by the company with the matching ABN number, ensuring that your payment goes to the right place.

Here are our company details, which can also be verified on the government website:

- Entity name: APPLE SHELVING PTY LTD
- ABN: 66 611 354 404
- Registered from: 16 Mar 2016

Additional Information:

- Official Website: https://www.appleshelving.com.au/
The warehouse responsible for your order:
 - Apple Shelving Pty Ltd Caboolture
- Phone: 0448 727 830
- Address: 2/18-20 Lear Jet Dr, Caboolture QLD 4510

推薦疑神疑鬼的客人電話付款
If you're concerned about scams, you're welcome to call 0448 243 946 to make a phone payment. Although there's a 1.5% surcharge, as this is the phone number listed on our warehouse Google review, ensuring your money goes to the right place.

安裝單先清空間
Please ensure the space is cleared for installation.

網站有ZipPay
We have the ZipPay option available if you purchase from our website.

Email

開頭場面話
Thank you for contacting us.
---- OR ----
Thank you for your recent order with our company.

客人問order什麼時候送到
Your order has been arranged for delivery on Monday Tuesday Wednesday Thursday Friday Saturday.

You will receive a notification one day before the delivery to provide you with the estimated arrival time.

Please let us know if you have any special delivery instructions or if this date does not suit you.

收到錢了再排單
Thank you! We have received your payment.

We are currently in the process of arranging the delivery for your order. You will receive a notification one day before the delivery to provide you with the estimated arrival time.

回估價訊息-直接發了invoice之後
Thank you for contacting us.

We can deliver to your suburb at no additional cost as it falls within the 40km free delivery range from our XXX location.

The total price for your order is $XXX, which includes delivery and GST. Please refer to the attached invoice for your records.

If you're ready to proceed with the order, kindly provide us with your contact number and the delivery address. Regarding payment, you have several options: bank transfer, phone payment (with a 1.5% surcharge), or in-store payment.

Typically, delivery takes between 2-6 business days to reach your location after payment clearance.

結尾場面話
If you have any questions or concerns regarding payment or delivery, please do not hesitate to contact us
---- OR ----
If you have any questions or require additional assistance, please do not hesitate to contact us.
---- OR ----
Thank you again for your business. We look forward to fulfilling your order and providing you with a positive experience.

沒貨通知

2m洞洞板沒貨
Hi XXX, Thank you for choosing Apple Shelving for your purchase.

Regarding your order #xxxx, we regret to inform you that the 2 pieces of pegboard are currently out of stock. However, we expect them to be restocked in 3-4 weeks.

We would like to proceed with delivering and installing the rest of your order sometime next week. Once the pegboards are restocked, we will then arrange their installation.

Please note that the missing pegboards will not affect the functionality or use of your shelving units.

Thank you for your understanding, and pleace let me know if there is any concern.

Regards,
XXXX

碼頭罷工導致的貨櫃延遲
Hi there, this is Apple Shelving. 

We wanted to inform you that the preordered item is experiencing delays in arriving within the expected delivery timeframe. This is due to the ongoing industrial action led by the Maritime Union of Australia (MUA) at DP World container terminals in Brisbane, Sydney, Melbourne, and Fremantle. 

The latest estimated time of shipment is around early January. We'll keep you updated on the status. 

Thank you for your patience and understanding. Please let us know if there's anything else we can assist you with.

Regards,
Apple Shelving.

FB-BoxSize

Image
貨架包裝尺寸
Each of our shelves is packaged in 3 flat packs. For the 2*2*0.6m unit you're interested in, the the most challenging components to be fitted into a car would be the 2m long uprights / crossbeams. If your car has an interior space that exceeds 2m in length, you should have no issues fitting all the packs with the back seats folded down.

缺貨

某立柱缺貨
We have almost all sizes of shelving (except for the 1.8m(h) x 0.5m(d) ones) in stock at our Nerang warehouse now. You're more than welcome to visit our showroom and take a look around!
---- OR ----
Sorry, we've just run out of the 1.8m high uprights which will be back in 2 weeks. Would you like to upgrade to the 2m-high one that we currently have in stock?

2.0m (h)x1.2m (w)x0.5 (d)x800 KG $110

You're more than welcome to visit our showroom and take a look around!

某工作台缺貨
Sorry, all the 500kg version workbenches are currently out of stock and will be back in 1-2 weeks. The only size that is available at the moment is the 2m long 1000kg extra heavy-duty workbench, priced at $180 ($162 if picked up).

Please let me know if you are interested in this 1000kg workbench.

2*0.6 1000kg立柱缺貨
Unfortunately, we're currently out of stock of the 2*2*0.6 1000kg shelving, priced at $195 ($175.5 for pickups). We're expecting to restock on Wednesday next week.

However, we do have the 1.8m and 2.4m height options available with the same 2m length, 0.6m depth, 1000kg capacity.

If you're interested, you're more than welcome to visit our showroom and take a look around then!
---- OR ----
Sorry, the 2m height option is currently out of stock. Would a 1.8m high or a 2.4m high option work for you instead?

Pegboard Accessories Set $100

Image Image
We have this pegboard accessory set at $100 which include:

- Paper Towel Holder $15
- Cup Circle Holder $10
- Colour Bins 3 In 1 Set $15
- Large Straight Hooks x2 $10
- Double Straight Hooks x2 $10
- loop Hook $10 
- Magnetic Tool Holder $25
- Can Holder $20 
- Metal Tray $20
- Black Shelf $20
(Total of $155 worthy accessories)

Those pegs are designed and made for Apple Shelving pegboards.

Please note that our pegboard comes with square-shaped holes and can only adapt to our pegs.

Issues

生鏽問題
Our shelving/cabinets are made of steel and have a powder-coated finish. However, they can still rust in a wet environment. Although they may last for 2-3 years, we would strongly recommend placing them indoors to prevent rust.

放很重的東西(魚缸/heavy device)
Our workbench is engineered to support up to 250kg, ensuring stability when the weight is evenly distributed. For added safety, we recommend placing a timber board on top of the bench. We offer MDF boards as extensions: $70 for a 1.5m-long shelf and $88 for a 2m-long shelf. This helps ensure optimal weight distribution.

別家的貨架部件能裝我們的上面嗎
We do sell the upright (end) individually. However, please note that it is designed to fit specifically with our brand of shelving. While other brands may appear similar, it is unlikely that our upright will be compatible with them.

貨架裝輪子
All our 1000kg rating shelving units can install wheels on them. To do so, you can purchase the workbench castor wheels from the provided website:
Workbench Castor Wheels with Brake ( 4 Wheels ) $40

It's important to note that when you install wheels on a 1000kg shelving unit, the total capacity of the unit will be reduced. This is because each wheel can only bear a load of approximately 100kg. 

扁櫃鎖壞了/鑰匙遺失
For safety reasons, we don't keep or sell spare keys for cabinets. However, we offer a new lock with keys at $100, inclusive of the new lock, two keys, and installation at your location.

TOLL Delivery

Sincere apologies for the delay due to the stock shortage. We begin packaging your order as soon as it arrives in stock.

Your order was dispatched today, and the tracking number is 2401007549092
You can track it here: https://online.toll.com.au/trackandtrace/

The order will be delivered within 4-10 business days, and it might come in a few deliveries ( 7 items)

Please contact us if you have any questions at 0448 727 830, thank you.

問Abandoned checkout要不要買

問要不要免運
Hi XXX, This is Apple Shelving XXX store.

I noticed your unpurchased record of XXXX at $XXX on our website and wanted to inform you that we can offer free delivery to your area, which waives the web delivery fee of $XXX.

Kindly let me know if you are interested in proceeding with the order, and I'll be happy to offer an invoice that includes this free delivery promotion.

Regards,
XXX

直接發invoice
Hi XXX, This is Apple Shelving XXX store.

I noticed your unpurchased record on our website and wanted to inform you about our recent delivery promotion. We are offering free delivery along with a 10% discount on all shelving and bench units. This brings the total price to $XXX, down from the web price of $XXX. Please refer to the invoice I've sent to your email for your reference. 

Kindly let me know if you are interested in proceeding with the order or if you would like to make any changes to the invoice.

Regards,
XXX

產品材質

貨架鋼材
Cold Rolled Steel DC01 (Power-Coated Finish)

貨架厚度
Upright - 0.7mm / Crossrail - 0.8mm / Shelf - 0.45mm

2000KG貨架厚度
Upright - 1.2mm / Crossrail - 1.2mm / Shelf - 0.6mm

Refund

We have refunded $15 back to your card ending with 4249.
It might take up to 2 days to be cleared.
Please feel free to contact me if you have any questions, thank you.

Apologise

Dear customer,

We wholeheartedly apologise for what happened. Your consumer experience is very important to us. If you are not happy with the product, you can bring it back to the store within 7 days. We could issue you a full refund.

Kinds Regards,
Apple shelving.
Thank you for your email. I am out of the office today. I will respond when I return on Tuesday.

FB-Shelving w Workbench

Image
Hi ,
$248 is for the 3.6m unit, which includes 2 of the 1.2m shelves on each side and 2 layers of the 1.2m shelves sitting in between to make a workstation. It'll be a little narrower than the one in the photo.

--------------------------------------------

We have shelving in 1.2m / 1.5m / 2m lengths that can be joined together to form a long-span unit.

May I know the measurement of the space where you're going to place the unit? I can then advise you on the size that will best suit your space.

Container Ad

Tomorrow ! Labourers Wanted - Unloading a container at Nerang
Tomorrow 12/1 9am

• Must be fit and strong enough to do the heavy lifting of 10-15kg items for 4-5 hours.
• The job involves moving the items out of the container and moving them to the designed storage area.
• $30/hour, cash payment after the finished.
• Please do not apply if you have no intention of showing up on the day.

Please call 0421 186 666

Hire

【黃金海岸】Nerang Warehouse 誠徵辦公室職員 全職/兼職
【工作內容】:
• 實體店面的產品銷售
• 整理excel表單
• 打字回覆客人訊息
• 接電話回覆客人訊息或客訴
【能力要求】:
• 會說中英文(來店都是本地客人英文口語要好)
• 會打中英文
• 會用excel
• 服務態度好
• 可以多工
🏻 有廣告設計或網路營銷經驗者佳 
【薪資待遇】:
• Casual時薪 $28.5 + Super(正常報稅)
• 工作適合者可轉全職
【工作時間】:
• 週一至五 9am-5pm ; 週六 9am-3pm(週六工資$34.5)
• 準時下班不加班
【工作環境】:
• 友善的同事們
• 有冰箱、微波爐、美式咖啡機(咖啡無限暢飲)
• 不會lag的電腦跟電競鍵盤滑鼠
• 沒那麼冷的冷氣一台
• 廁所不缺紙

意者請聯絡 0428 109 613 Lenny
【布里斯本南區】Woodridge 店面誠徵辦公室職員-全職
【工作內容】:
• 實體店面的產品銷售
• 整理excel表單
• 打字回覆客人訊息
• 接電話回覆客人訊息或客訴
【能力要求】:
• 會說中英文(來店都是本地客人英文口語要好)
• 會打中英文
• 會用excel
• 服務態度好
• 可以多工
🏻 有廣告設計或網路營銷經驗者佳 
【薪資待遇】:
• Casual時薪 $28.5 + Super(正常報稅)
• 工作適合者可轉全職
【工作時間】:
• 週一至五 9am-5pm($28.5/h) ; 週六 9am-3pm($34.5/h)
• 看個人意願一週上五天或六天班
• 準時下班不加班
【工作環境】:
• 友善的同事們
• 有冰箱(會自己生出飲料)、微波爐、咖啡機
• 不會lag的電腦
• 很冷的冷氣一台
• 廁所不缺紙

意者請聯絡 0428 109 613 Lenny